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faq's

Retro Roofers Hero

HOW TO CHOOSE THE BEST ROOFING COMPANY

You may wonder, “Why are we called Retro Roofers?” The leadership behind our company grew up in a time where doing business was less complicated. Business was done in person, customers had a direct voice that was heard, and relationships were more important than a business transaction.

Service

  • Are Commercial low slope roofs maintenance-free?

    No, low-slope roofs are not maintenance-free. Since there is little to no slope on most of these, regular maintenance is key to keeping water from entering the structure through the roof. Debris often gets stuck on these roofs and gutter systems, so we recommend having professionals clean off the roof regularly. How often depends on multiple factors - including proximity to multiple tree canopies. Once cleaned off, they can be properly assessed. Some areas may need to be resealed, some boots may need to be replaced, some metal may need to be protected with rust-resistant paint, and it’s also a good idea to regularly check seams, fasteners, and edging. Following a regular professional maintenance program can prolong the life of your roof, and lessen the cost of what could lead to much more expensive and extensive repairs.

  • What is the best time of year to replace a roof?

    The best time of year to replace your roof depends on a few factors, such as the climate in your area and the type of roof you have. In general, though, it's best to do it in the spring or fall when the weather is milder. This allows the roofing materials to seal appropriately and prevents delays due to bad weather. 

  • How often should I have my commercial low slope roof cleaned and inspected?

    The frequency of cleaning and inspection for a commercial low slope roof depends on multiple factors, including the proximity of the roof to trees or other sources of debris. However, it is generally recommended to have the roof cleaned and inspected at least once per year by a professional. 

  • How much do your repair services cost?

    The cost of our repair services varies depending on the type and severity of the repair. We offer free estimates to all of our customers, so you will know exactly how much your repair will cost before we begin any work.

  • Can I get a discount from my insurance company if I install new shingles?

    Some insurance companies do offer discounts if your shingle roof has recently been installed, but most pay attention to the impact rating the shingle carries. If you choose a designer shingle that carries at least a Class IV rating, there could be an additional discount on the new roof discount. However, the cost to install a Class IV shingle compared to the discount you get usually isn't worth it. 

  • What are some signs that I need to have my roof repaired?

    Some signs that you need to have your roof repaired include missing or damaged shingles, leaks, and holes. You may also notice that your energy bills are increasing, as a damaged roof can cause your home to be less energy efficient. If you notice any of these signs, it's important to contact a roofing professional as soon as possible.

  • How often should I have my roof inspected?

    Depending on the type of roof you have, you should have it inspected at least once a year. If you live in an area with severe weather conditions, you may need to have it inspected more frequently. The experts at Retro roofers can help with all your roofing inspection, repair, and installation needs

  • If I decide to re-roof my home, what are my options?

    You have a few options when it comes to re-roofing your home, completely replacing the roof, or covering your existing roof. The option that is best for you depends on your specific needs and situation. If you choose to re-roof your home, it is a large process that involves tearing off your old roof and installing a new one. If you decide to cover your existing roof, it is a less invasive process where a new layer of shingles is added over your existing roof.

  • What types of repair services do Retro Roofers offer?

    Retro Roofers offers various repair services, including roof repairs, siding repairs, and gutters repairs. We also provide emergency repair services for those who need them.

  • Do I have to be home when a roof is being installed?

    No, you do not have to be home when we install your new roof. We will take care of everything and make sure the job is done right. Our old-fashioned values ensure we will leave every job site better than we found it whether you are home or not.

Relationship

  • What types of repair services do Retro Roofers offer?

    Retro Roofers offers various repair services, including roof repairs, siding repairs, and gutters repairs. We also provide emergency repair services for those who need them.

  • Do I have to be home when a roof is being installed?

    No, you do not have to be home when we install your new roof. We will take care of everything and make sure the job is done right. Our old-fashioned values ensure we will leave every job site better than we found it whether you are home or not.

  • What is unique about Retro Roofers' paint and repair services?

    We offer a variety of painting and repair services that can help improve the look and value of your home. Whether you need a fresh coat of paint or some minor repair work, our team can help you get the job done quickly and efficiently, offering you a high-quality finish that will last for years to come.

  • What is Retro Roofers' insulation work?

    We offer a variety of insulation services that can help you improve your home's energy efficiency. From blown-in insulation to radiant barrier installation, we can help you keep your home warmer in the winter and cooler in the summer, saving you money on your energy bills.

  • What does Retro Roofers' gutter repair service offer, and why is it important?

    Retro Roofers offers gutter repair services that include unclogging and cleaning out gutters and repairing any damage that the debris may have caused. This is important because gutters play a crucial role in protecting your home from water damage. If they are not maintained, they can cause severe damage to your home.

  • What is your policy on roof repairs?

    We offer our customers a variety of roof repair services. We will work with you to determine the best type of repair for your specific situation. We also offer emergency roof repair services for those who need them and ensure everything works well once we are done.

  • What are your payment terms?

    We accept cash, checks, and all major credit cards. If you have any questions about our payment terms, please don't hesitate to ask.

  • Do you work with my insurance company?

    Yes, we can work with you to provide the best experience possible with your insurance claim.

  • How long does it take to get a quote?

    We understand that when our customers need a roofing quote, they need it as soon as possible. We aim to provide estimates within 24 hours after receiving the required information. Contact us here, and we will get back to you ASAP with a quote.

  • Do you install shingles over shingles?

    No. The best practice is to remove all shingles, after this, we inspect all decking for possible rot, and install the new shingles to current specifications.

Installation

  • Can specialty roofing products be repaired?

    The answer to this question has changed over the last few years due to production. The dimensions and patterns on specialty roofing cannot be substituted with another 'similar' product, so the roof will always need to be inspected to determine availability. With professional repair services, you can ensure your roof is doing its job.

  • Can I repair my roof myself?

    It's not recommended that you try to repair your roof yourself, as this can be dangerous. Roofing repairs should always be done by a professional. Trying to repair your roof yourself could void your warranty, and it could also lead to further damage, costing you more money in the long run

  • Can any roofer install specialty shingles?

    No. Every specialty shingle comes with a particular installation method that many roofing crews may not be familiar with. The last thing you want to spend your money on is repairing an expensive specialty roof due to installation errors. Instead, the professionals at Retro Roofers can streamline the process and make installation a breeze.

  • What's the difference between a 3-tab shingle and an architectural one?

    3-tab shingles carry a 25-year warranty and can handle wind speeds of 70 mph, while architectural shingles are rated for 50 years and offers an unlimited wind speed warranty (if properly installed)

Roofing Materials

  • I want to sell my home. Should I get a new roof?

    While a new roof will undoubtedly make your home more appealing to potential buyers, it's not always necessary. If your roof is in good condition and isn't nearing the end of its lifespan, you may be able to get by just repairing any existing damage. However, replacing it may be the best option if your roof is old or in poor condition. 

  • What can I do to ensure my roof lasts as long as possible?

    You can do several things to help ensure your roof lasts as long as possible. First, make sure to have it inspected regularly and repaired as soon as any problems are found. Second, keep trees and other vegetation trimmed away from your roof, so they don't damage it. Finally, clean your gutters regularly to prevent debris from building up and causing damage.

  • Can I change the type of low-slope roof I have?

    The answer is often yes, but each building and each situation is unique. Some metal structures are limited by either product, design, or both. Retro Roofers can assess what is possible and provide you with both efficient and productive solutions if your roof is old and leaking. 

  • Does place of purchase matter in regards to composition shingles?

    Yes. Manufacturers have different facilities in the United States where they make products, which can create variations between products of the same brand and product line. Sometimes stores will have products in stock from a manufacturer that were made in different locations. Even if the product brand name, product line, and color are the same, these products can look differently if installed together on the same roof. It's important when replacing your roof that all shingles installed on your roof were manufactured at the same physical location within the same Lot or timeframe.

  • Are all 3-tab or architectural/laminate shingles the same?

    There are several types of 3 tab and laminate shingles. Manufacturers make these products to their specifications and dimensions, and those change. Shingles have different widths, heights, exposures, sealant placements, weights, and thicknesses. This is very important to know in assessing the possibility of a successful repair or an addition to your home or business. It's key to find out if the shingles on your house or business are discontinued, have a "Do not mix" letter from the manufacturer, or if there is a definite and viable shingle that can be used. The Retro Roofers investigate more than just "what kind of shingle you have". We want to make sure you have the best information to protect your home or business.

  • What materials do you use on my roof?

    We only use the highest quality materials available and stand behind our work 100%. If you are ever unhappy with any aspect of our work, please contact us and we will make it right.

  • What’s the difference between a commercial and residential roof?

    Since commercial roofs tend to be flat or low-slope, they can accommodate equipment like HVAC systems and industrial pipes. This means that commercial roofs must be durable enough to support the heavyweight of these accessories.

  • Do specialty shingles add value to my home or business?

    While traditional 3-tab and architectural shingles do not, designer and specialty shingles do add value. This is due to their 50-year warranty, impact rating, and overall weight/thickness. Be sure to discuss this with your real estate agent if you decide to sell your home, as this may increase your ask price. 

  • I have a leaky roof. Do I need to replace it completely?

    In most cases, a leaky roof can be repaired without replacing the entire roof. However, if your roof is damaged beyond repair, then you will need to replace it.

  • How can I tell my roof needs to be repaired or replaced?

    If your roof is leaking, missing shingles, or damaged in any way, it needs to be repaired or replaced. If you can notice daylight coming through your roof, that is also a sign that your roof needs to be repaired or replaced.

  • Are Commercial low slope roofs maintenance-free?

    No, low-slope roofs are not maintenance-free. Since there is little to no slope on most of these, regular maintenance is key to keeping water from entering the structure through the roof. Debris often gets stuck on these roofs and gutter systems, so we recommend having professionals clean off the roof regularly. How often depends on multiple factors - including proximity to multiple tree canopies. Once cleaned off, they can be properly assessed. Some areas may need to be resealed, some boots may need to be replaced, some metal may need to be protected with rust-resistant paint, and it’s also a good idea to regularly check seams, fasteners, and edging. Following a regular professional maintenance program can prolong the life of your roof, and lessen the cost of what could lead to much more expensive and extensive repairs. 

  • Can specialty roofing products be repaired?

    The answer to this question has changed over the last few years due to production. The dimensions and patterns on specialty roofing cannot be substituted with another 'similar' product, so the roof will always need to be inspected to determine availability. With professional repair services, you can ensure your roof is doing its job.

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